AI Agents & Process Automation
AI agents handle recurring tasks that span several steps and systems: sorting and answering emails, preparing quotes, entering orders or researching information. We build agents that integrate with your existing systems and involve a person in important decisions.
- Automation across multiple steps and systems.
- Integration with ERP, CRM, email and Microsoft 365.
- Human approval where it matters.
Why it matters
Classic automation hits its limits as soon as information is unstructured: emails, PDFs, free text. That is exactly where AI agents excel. They understand content, make preliminary decisions and trigger the next steps.
Typical use cases
- Email triage: recognise and route requests, draft replies
- Quote preparation from customer requests and price lists
- Order entry from emails and PDFs into your ERP
- Research and summaries for sales and purchasing
- Reports and analyses on demand
What you get
- A working agent for a defined process
- Connections to your systems with minimal permissions
- A log of every action for traceability
- Measurement of time saved before and after launch
How a project works
- Request the AI Scan: Describe your processes and systems in our form. No appointment, no phone call needed.
- Your assessment: You receive a written assessment by email: where AI delivers the most value for you and where to start.
- Pilot: We implement a clearly defined use case and measure the impact.
- Scale: What works, we roll out – including training, operations and further development.
Frequently asked questions
What's the difference between an AI agent and a chatbot?
A chatbot answers questions. An agent completes a task in several steps, such as reading data from an email, checking it in your ERP and creating an order.
Can an agent make mistakes?
Yes. That is why we build in checks and human approvals, log every action and start with clearly defined tasks.
Which systems can be connected?
Anything with an interface, for example ERP, CRM and ticketing systems, email and Microsoft 365. We check this in the free AI Scan.
Where does AI deliver the most for your company?
Request the free AI Scan: describe your processes in the form and we reply with a written assessment by email. No appointment, no phone call.