AI Knowledge Base (RAG)
An AI knowledge base makes the knowledge in your manuals, policies, contracts and project documents accessible with a simple question. Answers are based on your documents and cite the source, and everyone only sees what they are allowed to see.
- Answers from your own documents, with sources.
- Existing access rights are preserved.
- Ideal for onboarding, service and engineering.
Why it matters
Knowledge sits on drives, in SharePoint, in emails and in the heads of experienced colleagues. New employees search for ages; experienced ones are constantly interrupted. An AI knowledge base cuts the search to seconds.
Typical use cases
- Onboarding: new employees find answers themselves
- Technical support with manuals and maintenance documents
- Sales with product data and references
- Quality management and internal policies
- Project knowledge from completed projects
What you get
- Connection of your document sources
- Answers with source references
- Access control based on your existing permissions
- EU hosting
How a project works
- Request the AI Scan: Describe your processes and systems in our form. No appointment, no phone call needed.
- Your assessment: You receive a written assessment by email: where AI delivers the most value for you and where to start.
- Pilot: We implement a clearly defined use case and measure the impact.
- Scale: What works, we roll out – including training, operations and further development.
Frequently asked questions
What does RAG mean?
Retrieval-Augmented Generation: the AI first finds relevant passages in your documents and then formulates the answer based on them, with sources.
Can every employee see every document?
No. The knowledge base adopts your existing access rights.
Which sources can be connected?
For example SharePoint, network drives, Confluence, PDFs and wikis. We check this in the free AI Scan.
Where does AI deliver the most for your company?
Request the free AI Scan: describe your processes in the form and we reply with a written assessment by email. No appointment, no phone call.