AI Chatbots & Assistants
An AI chatbot answers questions from customers or employees around the clock, based on your own content. We build chatbots for websites, customer service and internal use that answer in multiple languages, hand over to people and identify themselves as AI under the AI Act.
- Answers based on your content, not made up.
- German, English and other languages.
- AI disclosure under Art. 50 AI Act, in force since 2 August 2026.
Why it matters
Many requests repeat themselves: opening hours, delivery status, product details, internal policies. A well-trained chatbot answers them instantly and frees your team for the cases that really need a person.
Typical use cases
- Website chatbot for product and service questions
- Customer service assistant with handover to staff
- Internal assistant for HR, IT and process questions
- Lead qualification with handover to sales
- Multilingual support for international customers
What you get
- A chatbot trained on your content
- Clear AI disclosure and handover to people
- Analysis of the most frequent questions
- Ongoing improvement based on real conversations
How a project works
- Request the AI Scan: Describe your processes and systems in our form. No appointment, no phone call needed.
- Your assessment: You receive a written assessment by email: where AI delivers the most value for you and where to start.
- Pilot: We implement a clearly defined use case and measure the impact.
- Scale: What works, we roll out – including training, operations and further development.
Frequently asked questions
Does a chatbot have to disclose that it is AI?
Yes. Since 2 August 2026, Art. 50 AI Act requires that people can tell they are interacting with an AI system, unless that is obvious.
Does the chatbot make up answers?
We limit the chatbot to your approved content and have it cite sources. If it doesn't know, it refers to a person.
Can a chatbot be GDPR-compliant?
Yes, with EU hosting, a data processing agreement, data minimisation and a note in your privacy policy.
Where does AI deliver the most for your company?
Request the free AI Scan: describe your processes in the form and we reply with a written assessment by email. No appointment, no phone call.